Renaissance Dallas Addison Hotel
In-Room Dining/Barista
Addison, Texas•Full-time
$15 hourly
$15 hourly
About the Job
Position Summary:
We are looking for an outgoing individual in a dual role for our AM or PM Room Service Server and Barista, you will provide exceptional in-room dining delivering food and beverage orders promptly, with attention to detail, presentation, and guest satisfaction to both guest rooms and our Lobby Bar. You will represent the hotel’s commitment to high-quality service in every guest interaction.
We are looking for an outgoing individual in a dual role for our AM or PM Room Service Server and Barista, you will provide exceptional in-room dining delivering food and beverage orders promptly, with attention to detail, presentation, and guest satisfaction to both guest rooms and our Lobby Bar. You will represent the hotel’s commitment to high-quality service in every guest interaction.
In room Dining/ Food runner Key Responsibilities:
- Greet guests courteously and professionally, answering questions, and taking orders.
- Prepare and deliver food and beverage items to guest rooms and or restaurant, following hotel standards for presentation, temperature control, and timing.
- Ensure all service items are properly cleaned, replenished, and stored when not in use.
- Follow proper procedures for billing and charges, accurately recording guest orders, verifying room numbers and guest names.
- Handle guest requests promptly and courteously, responding to special dietary needs, allergies or preferences.
- Maintain a clean, organized work area and cart/tray staging area.
- Collaborate with kitchen staff, food & beverage, front desk and housekeeping as needed for smooth service.
- Follow all safety, sanitation and hotel service standards and regulations (e.., food handling, room access protocols).
- Assist with setting up late‐night or early morning room service needs, including AM shift when needed.
- Provide feedback or suggestions for service improvement to the supervisor.
Barista Key responsibilities:
- Greet customers as they enter with a friendly smile, take drink orders from customers while paying attention to details such as preferences of drinks, food, beverage preferences etc.
- Prepare beverages following recipes exactly as specified by the recipe list.
- Serve beverages, snacks, and pastries from a stock that has been properly stored throughout the shift.
- Receive and process payments (cash & credit cards).
- Cleaning duties as assigned.
- Other duties as assigned by manager or supervisor. Skills:
- Experience in food service or restaurant is preferred but not required.
- Basic math skills.
- Ability to communicate clearly with manager about problems or questions that arise in the line of work.
- Ability to lift up to 50lbs (optional).
- Ability to stand for long periods of time (optional).
Experience:
- Guest services: 1 year (Preferred).
- Barista experience: 1 year (Preferred).
Qualifications & Skills:
- High school diploma or equivalent preferred.
- Previous experience in room service, fine dining, or hotel food and; beverage service is an advantage.
E.O.E.